Returns & Exchanges
We want you to be fully satisfied with your SABON experience, which is why we offer a 30-day return policy for products in their original, unopened condition. If your purchase doesn't bring you joy, our team is here to help you find the perfect alternative or process a refund.
Initiate Your Request
Contact our customer care team or visit our online portal with your order number and email address to start the return process.
Prepare Your Package
Carefully pack the unused items in their original SABON packaging, ensuring all glass jars and delicate oils are securely cushioned for transit.
Ship It Back
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing